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Check here before you look anywhere else. We aim to keep the FAQ section right up to date and add new questions and answers on a regular basis. Please look at the FAQs before contacting the helpdesk.
We are unable to provide the full phone number for several reasons. Firstly, we have to protect the privacy of future clients who will eventually use our memorable phone numbers. Secondly, our stock is ever changing so we are unable to offer a specific number to potential clients in advance.
Choose your number on WhatsApp support. Make payment and we deliver your number via courier.
There are three ways by which you can pay: online, bank transfer, cash collect in our store in Chandigarh.
We aim to dispatch within 24-48 hours after payment received by Dtdc, Fedex, Bluedart or Speed Post. It will take 2-3 days to arrive to your doorstep.
Mobile Number Portability (MNP) is the process by which a customer can switch from one mobile network to other or from one circle to another and still retain the existing mobile number.
UPC (Unique Porting Code) allows you to change mobile network and to keep your existing phone number. It takes no more than 24 hours and you’ll experience no or minimal downtime during the transfer of the phone number. A UPC is chargeable (your mobile operator charges 1 rupee for it) and is 8 digits long (in the format ab123789).
UPC is valid 15 days from issuing date.
You will need to provide the UPC to the new service provider. Number is activated within 7 working days. In some cases(the network port half service which can’t receive incoming calls and texts), call 198 for activate full services.
No, unfortunately it is not possible to transfer or carry forward your mobile balance as you port to the new network. You should try to use up all your credit/balance before the number transfer usually takes place – any credit left on the day of the number transfer will be lost.
Our Customer Service Team isready 24×7 to help. Please email us on Support@NumeroMart.com or Call us on 88838-00000 to discuss any of our products or services.